The waxes I use are soy-blend that melt around 120-130 degrees F. Please refer to this page (insert link) for information about orders that arrive melted. Hand-poured in small batches, our candles are made with vegan, clean-burning wax combined with premium-grade fragrance oils and lead-free cotton wicks.
Due to the nature of the wax and fragrance oils, discoloration may occur, especially if the candle is left in direct sunlight. Sweating may occur if the candle is stored in a hot or humid space. For storage, keep products at room temperature (68-72 degrees F) and out of sunlight.
To ensure the best burn, keep the wicks trimmed to ¼ inch prior to each burn and limit the candle burn time to four hours.
Color and design variations between batches are possible, especially with my specialty candles, due to the handmade nature of all products. The products received may have slight variations from the photographed images.
Burn within sight on a heat-resistant surface, away from drafts. Do not ingest. If ingested, contact a physician or position control immediately. Keep away from flammable objects, pets, and children.
Problem: Wick will not stay lit.
Solution: Ensure the wick is trimmed to ¼ inch. Too long with not allow the flame to melt the wax, and too short will not create a large enough flame and could cause the candle to self-extinguish. If this occurs, use a spoon to scoop a small amount of wax out from around the wick and repeat if necessary until the wick remains lit.
Problem: The candle is tunneling.
Solutions: Candle wax has a memory from each time it is burned. When the candle is not burned correctly at first burn, tunneling may occur due to this memory. If the probem is minor, use a hair dryer to lightly melt the wax until the tunnel has been filled. If the problem is major, light the candle and place aluminum foil over the top rim of the candle. This will allow heat to reach the outside of the candle, melting the wax that is stuck to the sides. After extinguishing the candle, use caution when removing the foil as it will be hot. If the issue is extreme, an electric candle warmer will be your best option.
By purchasing from & ivy, you are agreeing to all terms. Last updated: 3/25/2023.